CD Ejection Problems

bcoleman

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Long Island, NY
#1
Does anyone else out there have a huge problem with their CD not ejecting properly from the in-dash Harmon Kardon head unit? Does anyone have a good fix that I can recommend to the dealer before my warrantee is up?

I have had mine replaced 4 times and it still does not work right.
 
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Reading,PA
#5
Did they specifically replace it, or send it out for service or a refurb swap?

I had a problem with my CD player on my 95 Suburban when it was 3 months old and it was "replaced" twice. After I questioned them on it, they said that it was sent to a warranty repair shop and actually swapped with a refurb per GM policy.

I sent a nasty gram to the dealer and GM regional office. I got a NEW CD player a week later and that solved the problem.

I don't know what BMW's policy is but you might ask the dealer......
 

bcoleman

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Long Island, NY
#8
MyHarley said:
The dealership has replaced the complete in-dash unit four times and it still does not eject properly?? [???1]
Yes. They claim that sometimes the in-dash unit is a really tight fit so it pushes down on the CD slot enough that it causes a problem with the ejection.
 

bcoleman

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#9
PuShAkOv said:
what % of MSRP does all those replacements cost? Seems like every owner rings up atleast 1K in replacements very fast.
MSRP is at least $900. I have had many problems with my 2000 328 coupe. Sunroof, hydraulic clutch cylinder, cd unit, and all kinds of other stuff. BMW's cash register has been open since the first day they serviced my car and ripped off the passenger-side mirror!
 
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#10
How not cool! It seems like they're telling you they've replaced it 4 times...when really they're just fooling with you. I've seen them work and usually if they can get it to work even once they'll say it's ok and not bother fixing it. If they have replaced it 4 times I'm really sure it would've been working perfectly (3rd times a charm). Take it to someone else this time, not your usual dealer.

Good luck!
 


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