Motorola V710 And The Blue Tooth, Finally some good news
Hi All.
Got Jan 2005 BMW magazine, it says ALL 2005 3 series with Premium package and/or BMWassist have Bluetooth, (my car 2005 325XI Premium package, cold weather package, auto transmission). Called BMWNA with my VIN, they said I am good to go. Called my sales rep, he confirmed. Checked BMWUSA web, confirmed. Bought a Motorola V710 updated with the required software (V710ws8700_01.40R). Tried to pair the phone,.... nothing.
Called BMWNA for explanation, they confirmed I should have it and should take it with my service department. Called Service Department, they checked the VIN and said build date was 08/04, cut off date was 09/04, they also said BMW website is wrong. I said I purchased a model year, not a build date, my car should include everything BMWNA says I should have. I was also concerned about my 15 days allowance to return the phone and cancel the contract with Verizon as I read all the negative stuff about the phone, I really don't want to have to change providers since I travel a lot and Verizon's coverage is better then most other phone companies. Here is where my story turns in the right direction: the service rep agreed with me and said not to worry about the phone, he has the same one and thinks it's great. He also told me not to worry about the BT as they will figure out a way to make it right. Three or four days later he told me he'd have my parts on Monday, when can I bring in the car? Got a loner from the dealership, 2 days later I had Bluetooth in my car [bmwkick] . They even washed my car. Grand total: $0.00 They also gave me ZERO hard time, I have to applaud the Dealership and BMWNA: dealer paid for labor, BMW for parts. They all handled it very well. Was painless for me, except for my concern about the phone.
Now for the phone report: Paired instantly, loaded the phonebook in about 15-20 minutes. Connects to the car almost instantaneously as I turn the key. Works great as advertised and, maybe better . I even tried to walk away from the car to see how far it will stay connected. At about 50 to 60 feet it was still going strong, when I turned the corner around my building the phone "said" that the BT signal was week, did I want to use the handset? There is a feature in my car that if a call is in progress and you turn the ignition key off, the BT, the speakers and the whole setup is still on until you finish the conversation. Sounds good, but the problem is that if you want to continue talking and walk away from the car, you can't continue talking since the mic and the speakers are still in the car [???1] . Go to menu and drop the BT by selecting "use handset".
Overall I am very happy with the whole thing and wanted to share it with you, the V710 fortunately works great.
At the risk of doing you all a disservice: please don't ask me which dealership I used. This is politically sensitive issue for BMW, I definitely don't represent their interest, but when I asked the rep if he minds if I share the name with the board, he said he'd rather I did not. He made it very easy for me and I choose to respect his request. I hope some of the information is useful for you as you take it with your service department on a one by one basis.
Take care.
Hi All.
Got Jan 2005 BMW magazine, it says ALL 2005 3 series with Premium package and/or BMWassist have Bluetooth, (my car 2005 325XI Premium package, cold weather package, auto transmission). Called BMWNA with my VIN, they said I am good to go. Called my sales rep, he confirmed. Checked BMWUSA web, confirmed. Bought a Motorola V710 updated with the required software (V710ws8700_01.40R). Tried to pair the phone,.... nothing.
Called BMWNA for explanation, they confirmed I should have it and should take it with my service department. Called Service Department, they checked the VIN and said build date was 08/04, cut off date was 09/04, they also said BMW website is wrong. I said I purchased a model year, not a build date, my car should include everything BMWNA says I should have. I was also concerned about my 15 days allowance to return the phone and cancel the contract with Verizon as I read all the negative stuff about the phone, I really don't want to have to change providers since I travel a lot and Verizon's coverage is better then most other phone companies. Here is where my story turns in the right direction: the service rep agreed with me and said not to worry about the phone, he has the same one and thinks it's great. He also told me not to worry about the BT as they will figure out a way to make it right. Three or four days later he told me he'd have my parts on Monday, when can I bring in the car? Got a loner from the dealership, 2 days later I had Bluetooth in my car [bmwkick] . They even washed my car. Grand total: $0.00 They also gave me ZERO hard time, I have to applaud the Dealership and BMWNA: dealer paid for labor, BMW for parts. They all handled it very well. Was painless for me, except for my concern about the phone.
Now for the phone report: Paired instantly, loaded the phonebook in about 15-20 minutes. Connects to the car almost instantaneously as I turn the key. Works great as advertised and, maybe better . I even tried to walk away from the car to see how far it will stay connected. At about 50 to 60 feet it was still going strong, when I turned the corner around my building the phone "said" that the BT signal was week, did I want to use the handset? There is a feature in my car that if a call is in progress and you turn the ignition key off, the BT, the speakers and the whole setup is still on until you finish the conversation. Sounds good, but the problem is that if you want to continue talking and walk away from the car, you can't continue talking since the mic and the speakers are still in the car [???1] . Go to menu and drop the BT by selecting "use handset".
Overall I am very happy with the whole thing and wanted to share it with you, the V710 fortunately works great.
At the risk of doing you all a disservice: please don't ask me which dealership I used. This is politically sensitive issue for BMW, I definitely don't represent their interest, but when I asked the rep if he minds if I share the name with the board, he said he'd rather I did not. He made it very easy for me and I choose to respect his request. I hope some of the information is useful for you as you take it with your service department on a one by one basis.
Take care.
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