Have been noticing over winter that when the heat was on in both Auto and manual mode the system would cycle between floor outlets and defrost outlets. Up until now I have thought this was normal. But have noticed in the past few days (while the temps in the northeast have been on the cusp between too hot and too cold) that my system has been cycling into the defrost more and while in defrost the fan speed has been fluctuating. Seems broke to me but before I call for service does anyone have any comments?