I'm new to this forum and am here based on a referral from a fellow 3-series owner. Here's my story:
I have a 2000 323i which has about 70K miles (mostly freeway driving). It has been maintained to factory specs including extra oil changes, typically at about 7500 mi intervals rather than the 15K that the service indicator computes. All service has been by dealers, the last service at 60K performed about 4 months ago.
About 6 weeks ago I noticed the "low coolant" icon lit up. This has never happened before and the engine showed normal temp (temp gauge needle straight up). It was night and I was on the way home so I stopped and added water until the float came up to the proper level. A couple of days later the low coolant indicator came on again. When I opened the radiator cap this time "chocolate milk" came oozing out. I then checked the oil and it was down to the min. level mark. The engine has never overheated and it has never burned oil. It was only 10K mi. since the 60K service and this was very disturbing. I knew I was looking at a blown head gasket or worse, a crack in the cylinder head.
I carry extended warranty coverage through my auto insurance carrier and they said to have the car towed in for service (duh!). The car has been at the dealer for the past 6 weeks. They indeed found a crack in the cylinder head and the car is still not repaired yet. The insurance company determined that the entire engine didn't need replacing and the dealer is proceeding with replacing the cylinder head and many other parts, including a partially melted manifold (evidence that the engine did indeed overheat). The problem I have is, the temp. gauge has never indicated overheating. The needle on the gauge has always been dead center (straight up) even in trips through the desert to Las Vegas and Palm Springs. Never any hint of a cooling system problem.
I have several questions about my situation. First, how could this happen without any indication of an engine overheat? The dealer has provided no answer to this question. Second, what is the engine going to be like after this type of repair? I'm concerned that a major engine repair like this done by your typical dealer service tech will not perform like a factory built (or rebuilt) engine and that I'll be looking at engine related problems from here on out. Even though the work will be warrantied, I'm thinking of getting rid of the car once it's repaired.
I have not contacted BMW directly yet but I am very concerned about the future of this car and have definate reservations about buying another BMW. All questions and comments are welcome.
I have a 2000 323i which has about 70K miles (mostly freeway driving). It has been maintained to factory specs including extra oil changes, typically at about 7500 mi intervals rather than the 15K that the service indicator computes. All service has been by dealers, the last service at 60K performed about 4 months ago.
About 6 weeks ago I noticed the "low coolant" icon lit up. This has never happened before and the engine showed normal temp (temp gauge needle straight up). It was night and I was on the way home so I stopped and added water until the float came up to the proper level. A couple of days later the low coolant indicator came on again. When I opened the radiator cap this time "chocolate milk" came oozing out. I then checked the oil and it was down to the min. level mark. The engine has never overheated and it has never burned oil. It was only 10K mi. since the 60K service and this was very disturbing. I knew I was looking at a blown head gasket or worse, a crack in the cylinder head.
I carry extended warranty coverage through my auto insurance carrier and they said to have the car towed in for service (duh!). The car has been at the dealer for the past 6 weeks. They indeed found a crack in the cylinder head and the car is still not repaired yet. The insurance company determined that the entire engine didn't need replacing and the dealer is proceeding with replacing the cylinder head and many other parts, including a partially melted manifold (evidence that the engine did indeed overheat). The problem I have is, the temp. gauge has never indicated overheating. The needle on the gauge has always been dead center (straight up) even in trips through the desert to Las Vegas and Palm Springs. Never any hint of a cooling system problem.
I have several questions about my situation. First, how could this happen without any indication of an engine overheat? The dealer has provided no answer to this question. Second, what is the engine going to be like after this type of repair? I'm concerned that a major engine repair like this done by your typical dealer service tech will not perform like a factory built (or rebuilt) engine and that I'll be looking at engine related problems from here on out. Even though the work will be warrantied, I'm thinking of getting rid of the car once it's repaired.
I have not contacted BMW directly yet but I am very concerned about the future of this car and have definate reservations about buying another BMW. All questions and comments are welcome.