It's Baaaack!! '04 330cic Steptronic slipping AGAIN

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#1
It's back - the cold start -> reverse -> forward slipping problem happened Saturday and Sunday this weekend. A BMW NA tech had patched the transmission software 2 weeks ago and it seemed to fix it, but it's back.

I'm going to give it another couple of days to make sure it's consistent, and the dealer will get a call. This will be the third time I've had it in. Time to start mentioning the Lemon Law when I talk to them....

Maybe it should be called the SLIPtronic.....
 

bmwrocks

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#5
Took mine in today for the battery drain problem, and learned there is a recall on our trannys.

SA said it is a reprogramming that has to do with shift points to make it smoother.

It sounded as if he was guessing about what it was for. I am sure you have had yours reprogrammed at least twice from what you have said.

Just thought I'd bring this up to you.

Good luck with your SLIPtronic.
 
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#6
It was REAAALLY bad this morning - like 7 or 8 seconds at 2000 RPM before it started moving. I called the dealer. They are calling the BMW NA to find out what is next.....

They offer the SMG in 330cic now, don't they? Maybe I can invoke the lemon law and get an SMG for pain and suffering....[:D] . It's a bit soon for that but who knows........
 
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#8
I have had my '04 for 5 1/2 months and it has been in for servicing 12 times!!!!! It is certainly a LEMON and BMW NA hasn't done anything yet.

BMWROCKS: Can you tell me more about this recall on our trannys?!?
 
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#9
Tweet227 said:
I have had my '04 for 5 1/2 months and it has been in for servicing 12 times!!!!! It is certainly a LEMON and BMW NA hasn't done anything yet.

BMWROCKS: Can you tell me more about this recall on our trannys?!?

I think they are spending too much money buying back the 7's. Running out of buy back funds?
 
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#10
The dealer SA just called me back. He said that he was just called by BMW NA, responding to the call he made on Monday. They are sending out a NEW transmission as soon as they can. When it arrives, they'll give me a loaner car for the duration of the repair.

TWEET227:

Here's the quick as possible version:
On a cold start, put the car in reverse, backup 20 - 40 feet, put it in drive. Step on the gas and the engine will rev up to 2000 rpm and gradually start pulling after 3 - 7 seconds. It only does it the first time on a cold start. It goes away until it is cold for at least 10 hours, like something is draining down that shouldn't.

Via this board, we have identified at least 3 others with the same problem. One of those trannys was replaced about a month ago.

The dealer had no info about the problem. BMW NA sent out a technician to work on it twice. On mine they played around with reprogramming the transmission, telling the dealer that it was a cold low hydraulic pressure problem. They boosted the cold startup pressure. This fixed it for 2 weeks and the problem came back.

When they thought they had fixed it, the dealer said that the reprogramming was to be issued as a recall or service advisory. It's not clear to me if this was issued as an actual recall as of yet, but it appears to be a bigger problem than just software. I have a lot of hands on experience debugging software that controls electrical/mechanical/hydraulic industrial equipment, and this just seemed like a hardware problem to me. I had told the dealer previously that I was doubtful that it was software, unfortunately, it looks I was right.

I'll post updates as I know more.
 

PuShAkOv

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#12
Bryan330i said:
I think they are spending too much money buying back the 7's. Running out of buy back funds?
If they were making better cars they wouldn't have to buy-back. Just imagine how much money they would save if they put more time/money in product testing.
 
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#13
Does anyone know if BMW directly manufactures the Steptronic, or is it an OEM supplier? For some reason I want to think it's a ZF transmission (European OEM Supplier), but I don't know why I think that!
 

bmwrocks

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#14
Tweet227 said:
I have had my '04 for 5 1/2 months and it has been in for servicing 12 times!!!!! It is certainly a LEMON and BMW NA hasn't done anything yet.

BMWROCKS: Can you tell me more about this recall on our trannys?!?

False alarm on the tranny programming recall. SA was mistaken. The recall was for programming of the LSZ to correct the "window stop when obstructed" feature.
 
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#15
My car has had a LOBOTOMY!

The 330cic went in yesterday for the new transmission. No Z4 loaners, got an '02 325ci. It's nice, but now I REALLY appreciate the 3.0 engine. The dealer called me today at 1:30 and said the new transmission is in BUT BMW NA Technical Services decided to LOBOTOMIZE the car. They decided that the dealer should pull the DME and send it to New Jersey for a software review. That want to make sure that everything is OK since they had patched it while troubleshooting the car. They don't want a software bug damaging the new transmission, so they will have the car for several more days until the DME is back.

The dealer was unaware that this was going to happen, and said that he now is in a jam for loaner cars. As I have mentioned before, the dealer has done a really good job of keeping me informed.
 

bmwrocks

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#16
Your tranny situation seems to get worse by the minute. However it seems they are going the extra mile to make sure it gets fixed right. That is a good thing. But it still doesn't ease your grief I am sure.

Be glad you got a BMW loaner. Whatever you do DON'T give it back to them no matter what their loaner situation is. That's not your problem. Hell, I am driving a Hertz rental Grand Prix right now (paid for by the dealer) while they fix some damage they did to my bumper when mine was in for other repairs.

Really makes me appreciate our cars comparing to a Pontiac.

Good luck and keep us posted.

Knock on myrtle wood I have a good tranny so far. Hopefully yours is one of a kind prob.
 
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Cullman, Al.
#17
Trans problem

I just purchased an '03 325i, it only has 279 miles and it's doing the same thing. When the car is cold it will go in reverse gear right away but will take a few seconds to go into drive. I called Steve the guy you spoke with he seem to think BMW will have a fix soon. Do you have any new updates on this.
 
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#18
Kirby,

It does sound like your dealer is taking good care of you. I am glad and impressed that BMW wanted them to send in your computer so that they could verify the patch that was applied to ward off any problems it may cause with the new tranny - sounds like a reasonable and good idea to me.

Keep us posted!
 
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#19
Re: Trans problem

Harman1 said:
I just purchased an '03 325i, it only has 279 miles and it's doing the same thing. When the car is cold it will go in reverse gear right away but will take a few seconds to go into drive. I called Steve the guy you spoke with he seem to think BMW will have a fix soon. Do you have any new updates on this.
I've posted everything that I know as of this afternoon. I think that our issues are literally the troubleshooting base for the problem. My transmission is supposed to go back to BMW for Forensic analysis. I also know that someone in Virginia has the same problem, his transmission was replaced a few weeks ago and went back for dissection. I'll post more as soon as I know something - I expect Friday or Monday.

bmwrocks - You're right - I have their 325ci as hostage for the duration!
 
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#20
At this point I don't want a new trans put in the car it's to new to be having major drive train parts replaced. I hope BMW will come up with this fix so I can keep my car out of the shop and on the road.
 


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