sly said:
Also I base my reliability judgement based on my own experience and unbiased data. Consumer Reports is a good collector of reliability data. I invite you to check out their reliability data. If you do you'll find that every Lexus and every Infiniti model for the last 8 yeaars has received Consumer Reports highest reliability sore.
- Social and economic classes that read/value Consumer Reports
- Those that choose to respond because they are REALLY happy or REALLY disgusted with a product
- People who respond due to psychological need, i.e. because they see a particular rating in Consumer Reports and want to get in on the "ME TOO!" factor.
I'm not saying their data is useless, but MANY discussions, reports & studies have been done (that can be found on the internet - example, example, example) to prove the fact that their data is seriously unscientific and skewed.
The worst part about Consumer Reports is that they call themselves unbiased, but they KNOW that their methods are inherently flawed. A truly unbiased report ALWAYS includes info on their flaws, errors and possible bias in data collection. Why doesn't CR report this - SIMPLE - THEY have a BRAND IMAGE to protect and maintain, showing further bias.
Their results should not be considered gospel, and I think it's a mistake to base ANY purchase decision of any product solely on their ratings.
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